About Pinnacle Hotels USA
Pinnacle Hotels USA, Inc. is a California based, privately held company managing properties in California, Texas and Ohio. We offer a variety of quality limited- service hotel choices under various flags including La Quinta, Double Tree Club, Days Inn, Hilton Garden Inn and Courtyard by Marriott.
Pinnacle's culture is founded upon the mission, vision and values of the company which are shared by every colleague (associate) in the organization, and its results are incorporated into the financial plans and budgets we develop to guide us along a path to achieve the most successful hotels possible.
PINNACLE MISSION STATEMENT
To exceed expectations. Stated simply every colleague will aspire to exceed expectations. These may be the expectations of owners, management, fellow colleagues, guests, and literally every other person we come into contact with.
PINNACLE VISION
Through planned growth we are leaders in the hospitality field as an owner/operator of self sufficient hotel properties that provide an above average return for our guests, employees and investors.
We lead with passion and conviction to be the hotel company in the business. We strive for continuous improvement. Top management trains relentlessly for self-improvement. Through introspection and analysis we critique ourselves and challenge ourselves to be the very best we can be as leaders of the company and leaders in our business. The passion to be the best is shared with every colleague in the organization. We take pride in training and developing leaders at every level in the organization.
As a result of the efforts of each individual in our organization, guests return again and again, colleagues receive rewards in return, and investors gain a return on their investment. Guests return as a result of the valued service and accommodations they are provided that exceeds their expectations. Colleague returns are measured in terms of the opportunities and rewards provided to them with personal and professional growth. Financial investors are rewarded through the success of their operations. We are always working with the expectation that investors must be able to reap the greatest returns on their investment possible. This is the ultimate purpose for our employment. As we are successful in this endeavor we all know that our own individual investment of our time, our lives, to the success of the hotel creates its own reward for each of us individually.
PINNACLE VALUES
Every colleague in Pinnacle Hotels USA is a leader and a decision maker. To guide us through each individual decision we compare that decision to our own core values to guide us in making the right choice for the success of the business. These core values are as follows:
- Integrity - honesty, trust, doing the right thing even though no one else is looking, no matter who is looking.
- Commitment to Excellence - exceeding expectations, striving to be the best.
- Passion - committed with enthusiasm, heart, body and soul.
- Compassion - empathy, caring, understanding, sensitive to other’s needs.
- Pioneering - innovative, creative, leaders, cutting edge trendsetters, visionary, solution-oriented.
- Dedicated to Service - welcome, warmth, kindness, generosity, and hospitality.
Our employees enjoy:
- Competitive salary
- Competitive benefits
- Medical, dental and vision insurance
- 401k retirement savings with matching funds
- Employee Assistance Program (EAP)
- Company Paid Life Insurance and AD&D benefits
- Employee room discounts
- Opportunities for advancement